Terms of Service
Last updated September 24, 2026
These terms govern your use of the BackRoom client hub (the “Portal”), operated by BackRoom Realty (“BackRoom”, “we”, “us”). By creating an account you agree to them. If you use the Portal for a brokerage or team, you confirm you may accept these terms on its behalf.
1. Your account
Provide accurate details and keep them current. Keep your password private and tell us promptly if you believe someone else has used your account. You are responsible for activity under your account.
2. Services
Creating an account does not by itself purchase a service. The services, schedule, and fees for your business are agreed with you separately, and the Portal shows the work, drafts, approvals, and files for that agreement. We may review new accounts before activating services, and may decline or suspend an account that breaches these terms.
3. Approvals and your content
When you approve a draft in the Portal, you confirm that version may be published or delivered as described. You keep ownership of the materials you provide and grant us permission to use them to perform your services. You confirm you have the rights needed for anything you share with us, including listing photos and client information.
4. Acceptable use
Do not misuse the Portal: no attempts to access other accounts, disrupt the service, upload malicious files, or use it for unlawful purposes, including sending marketing that breaks applicable law.
5. Availability and changes
We work to keep the Portal available and your records safe, but the Portal is provided “as is” without guarantees of uninterrupted service. We may update these terms; we will show the new date here and ask you to accept material changes.
6. Liability
To the extent permitted by law, BackRoom is not liable for indirect or consequential losses arising from use of the Portal. Nothing in these terms limits liability that cannot be limited by law.
7. Ending your account
You may ask us to close your account at any time. We may retain records we are required to keep, such as invoices and approval history.
8. Contact
Questions about these terms can be sent to your BackRoom account manager or through Help & requests in the Portal.